Privacy Policy

Who we are

As you read this document, you are currently visiting our website, which is a digital face of our company. We are strongly committed to deliver you great experience while you are surfing our website, to share the materials you might be interested in, to promptly clarify any questions that might pop up and to ensure uninterrupted functioning of the website so that you don’t feel annoyed. This won’t be possible without your kind assistance, which you render by sharing your personal data with us. At the same time, we understand that personal data is an extremely sensitive matter, and we take your privacy very seriously. To avoid making you feel uneasy in this regard, we’ve developed this privacy policy, which dwells on every little detail that refers to our work with your personal data.

What Personal Data We Collect

Research Community collects data to provide you with direct feedback in respect of our services. You provide some of this data directly, such as when you fill in the Contact us form, Contact form, Office 365 migration calculator, comment on our articles. We get some data using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources may vary over time, but currently include:

• Service providers that help us determine a location based on your IP address in order to customize certain products to your location.
• Partners with which we offer co-branded services or engage in joint marketing activities.
• Publicly-available sources such as open government databases or other data in the public domain.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to deliver a service or a feature or give feedback, you may not be able to use this service or feature or receive feedback.

Why We Collect Personal Data

• Research Community collects the data for the following purposes: sending communications, including promotional communications; advertising; analyzing website visitor statistics; technical website troubleshooting; improving website user experience.
• In carrying out these purposes, we intend to tell you about issues you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to make sure our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
• However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent data leaks. For example, we store data we collect from you indirectly or directly, such as your name, email address or phone number, company name, in a secure database.
• Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Research community by email, SMS, physical mail, and telephone.

Why We Share Personal Data

We will share your information with our Development Center, which will handle your request. Our Development Center must abide by our data privacy and security requirements and is not allowed to use personal data it receives from us for any purposes other than specified above. To ensure an adequate level of protection of personal data you share, all obligations of the Development Center are established in an agreement between Research Community and the Development Center.We will access, transfer, disclose, and preserve personal data, when we have a good faith belief that doing so is necessary to:

• Comply with the applicable law or respond to a valid legal process, including in response to a request from law enforcement or other government agencies.
• Protect our customers, for example, to prevent spam or attempts to defraud users of our services, or to help prevent the loss of life or serious injury of anyone.
• Protect the rights of ScienceSoft, including enforcing the terms governing the use of the services.

If third-party agents process personal data on our behalf in a manner inconsistent with the principles contained herein, we remain liable unless we prove we are not responsible for the event giving rise to the damage.

Please, note that some of our website pages include links to products of third parties whose privacy practices may differ from those of Research Community. If you provide personal data to any of those parties, your data is governed by their privacy statements.

What Rights You Have

You are entitled to view, amend, or delete the personal information that we hold:

• You may ask what personal data about you we hold and who the recipients of your personal data are, at any time.
• You may ask us to update and correct any out-of-date or incorrect/incomplete personal data that we hold about you free of charge.
• You may opt out of any marketing communications that we may send you. This choice does not apply to mandatory service communications.
• You may recall your consent for the processing of your information at any time.
• You may request erasing or updating your personal information.

Cookies & Similar Technologies

Research Community uses cookies (small text files placed on your device) and similar technologies to provide our online services and to help collect data. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.We use cookies and similar technologies for several purposes, including:

• Security. We use cookies to detect fraud and abuse of our website and services.
• Storing information you provide on a website. When you provide information, we store the data in a cookie to remember the information you have added.

Notice to End Users

Research Community is intended to deliver its services to organizations. Your use of Research Community website may be subject to your organization's policies, if any. If your organization is administering your use of Research Community website, please direct your privacy inquiries to your administrator. Research Community is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

How We Secure Your Data

We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.

How We Change this Privacy Policy

We will update this privacy statement when necessary to amend its terms or reflect customer feedback. When we post changes to this statement, we will revise the "last updated" date at the top of the statement. If there are material changes to the statement, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.

How to Contact Us

If you have a privacy concern, complaint, or question to Data Protection Officer, please email us at data-protection-officer@scnsoft.com. We will respond within 30 days.